Terms and Conditions

General terms and conditions with customer information

Table of Contents

  1. Scope
  2. Conclusion of contract
  3. Right of withdrawal
  4. Prices and payment terms
  5. Delivery and shipping conditions
  6. Retention of title
  7. Liability for defects (warranty)
  8. Redeeming promotional vouchers
  9. Applicable law
  10. Jurisdiction
  11. Disclaimer
  12. Alternative dispute resolution
  13. brokerage business

1) SCOPE

1.1  These general terms and conditions (hereinafter "GTC") of DEINBABYBOO (hereinafter "Seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods presented by the Seller in its online shop. The inclusion of the customer's own conditions is hereby objected to, unless otherwise agreed.

1.2  A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither can be attributed to their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2) CONCLUSION OF CONTRACT

2.1  The product descriptions contained in the seller's online shop do not constitute binding offers on the part of the seller, but are used to submit a binding offer by the customer.

2.2  The customer can use the offer via the online order form integrated into the seller's online shop hand over. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking the button that completes the ordering process.

2.3  The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by customer is decisive, or
  • by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or</li >
  • by asking the customer to pay after placing their order.

If several of the aforementioned alternatives are present, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is considered a rejection of the offer with the result that the customer is no longer bound to his declaration of intent.

2.4  When submitting an offer via the seller's online order form, the contract text is saved by the seller.

2.5  Before bindingly submitting the order via the seller's online order form, the customer can correct possible input errors read carefully the information presented on the screen. An effective technical means of better detecting input errors can be the browser's magnification function, which enlarges the display on the screen. As part of the electronic ordering process, the customer can correct his entries using the usual keyboard and mouse functions until he clicks on the button that completes the ordering process.

2.6  Only the German language is available for concluding the contract.

2.7  Order processing and contact usually take place via email and automated order processing. The customer must ensure that the email address he provided to process the order is correct so that emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.

3) RIGHT OF WITHDRAWAL

3.1  Consumers generally have a right of withdrawal.

3.2  Further information on the right of withdrawal can be found in the seller's cancellation policy.

4) PRICES AND PAYMENT TERMS

4.1  All prices listed on the deinbabyboo.com website are to be understood as final prices. Our products are always customs cleared and taxed. Any additional delivery and shipping costs that may arise are stated separately in the respective product description.

4.2  For all deliveries, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include costs for transferring money through credit institutions (e.g. transfer fees, exchange rate fees).

The buyer is the importer of the goods ("Importer of Record") and must fully comply with all laws and legal regulations of the importing country.

The buyer is obliged to comply with all laws and legal regulations when receiving the goods importing country must be fully examined.

4.3  The payment option(s) will be communicated to the customer in the seller's online shop.

5) DELIVERY AND SHIPPING TERMS

5.1  Goods are delivered by shipping to the delivery address specified by the customer, unless otherwise agreed . When processing the transaction, the delivery address specified in the seller's order processing is decisive.

5.2  If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, The customer bears the costs for unsuccessful shipping. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller announced the service to him a reasonable time in advance had. Furthermore, this does not apply with regard to the shipping costs if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs will be subject to the provisions set out in the seller's cancellation policy.

5.3  Pickup is not possible for logistical reasons.

5.4  The standard delivery time is up to a maximum of 8-20 working days, in extreme exceptional cases ( e.g. pandemics etc.) up to 6 weeks, unless otherwise stated in the item description. The provider does not ship directly. The order will be shipped from the manufacturer as soon as the entire order is in stock there.  

If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery from its own supplier, even though a corresponding hedging transaction was made in a timely manner, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.

5.5  The costs of returning the goods are borne by the buyer.

6) RESERVATION OF TITLE

If the seller makes advance payments, he reserves ownership of the delivered goods until the purchase price owed has been paid in full.

7) LIABILITY FOR DEFECTS (WARRANTY)

7.1  If the purchased item is defective, the provisions of statutory liability for defects apply.

7.2  The customer is asked to complain to the delivery person about delivered goods with obvious transport damage and to inform the seller of this to take notice. If the customer does not comply with this, this will have no impact on his legal or contractual claims for defects.

8) REDEMPTION OF PROMOTIONAL VOUCHERS

8.1  Vouchers that are issued free of charge by the seller as part of promotions with a specific period of validity and that are issued by the customer cannot be purchased (hereinafter "promotional vouchers"), can only be redeemed in the seller's online shop and only within the specified period.

8.2  Individual products may be excluded from the voucher campaign if a corresponding restriction results from the content of the campaign voucher .

8.3  Promotion vouchers can only be redeemed before completing the ordering process. Subsequent billing is not possible.

8.4  Only one promotional voucher can be redeemed per order.

8.5  The value of the goods must be at least the amount of the promotional voucher. Any remaining balance will not be refunded by the seller.

8.6  If the value of the promotional voucher is not sufficient to cover the order, one of the remaining ones can settle the difference Payment methods offered by the seller can be selected.

8.7  The balance of a promotional voucher will neither be paid out in cash nor bear interest.

8.8  The promotional voucher will not be refunded if the customer returns the goods paid for in whole or in part with the promotional voucher returns his statutory right of withdrawal.

8.9  The promotional voucher is transferable. The seller can make payments with discharging effect to the respective holder who redeems the promotional voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the lack of authorization, incapacity or lack of authorization to represent the respective owner.

9) APPLICABLE LAW

The law of the country of Hong Kong applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

10) JURISDICTION

The customer acts as a merchant, a legal entity under public law or a special fund under public law based in the territory of the Federal Republic of Germany, Switzerland or Austria The exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the territory of the Federal Republic of Germany, Switzerland or Austria, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer's registered office.

11) DISCLAIMER

Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer asserts claims for damages against them. Excluded are claims for damages by the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages following grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

12) ALTERNATIVE DISPUTE PARTICIPATION

12.1  The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https: //ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

12.2  The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.

13) BROKERAGE

In most cases we are just intermediaries. After the customer completes his order on our website, the goods ordered by the customer are purchased by the wholesaler using an automated system and shipped to the customer.